Account4 min read

Notifications and alerts

Configure in-app and email alerts for product drops, fetch failures, schema changes, mapping errors, export failures, missed schedules and quota limits, with immediate, hourly or daily digests.

IRONFEED raises an alert whenever something needs your attention in a shop or channel. Alerts show in the bell icon, on the Notifications page (/alerts) and, if enabled, by email.

Alert types

TypeTriggered when
Product dropsThe product count falls beyond the shop's drop threshold between two imports
Feed fetch failuresThe source feed cannot be downloaded or parsed
Schema changesSource fields appear, disappear or change type
Mapping errorsA mapping rule fails to evaluate
Export failuresA channel feed fails to generate or an SFTP upload fails
Missed schedulesA scheduled update does not run on time
Quota exceededA plan limit is reached
Shop recoveredA shop that had errors is healthy again

Each alert has a severity (info, warning, critical) and a status (unread, read, resolved). Critical alerts are always emailed immediately.

Preferences

Under Settings → Notifications:

SettingOptions
In-app notificationsOn / Off — controls the bell and the Notifications page
Email notificationsOn / Off
Email frequencyImmediate · Hourly digest · Daily digest · Off
Alert typesOne switch per type above (all on by default)

Click Save preferences. Preferences are per user, so each teammate chooses their own.

Per-shop thresholds

The drop percentage that triggers Product drops is configured per shop under Updates schedule.

Unsubscribe

Every alert email contains an unsubscribe link. Unsubscribing stops alert emails for that address; in-app alerts continue. Transactional emails about your account (invitations, password resets, billing) are not affected.

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